Payment Policy

Effective Date: March 14, 2025

At Ivorysora, we want to ensure that your shopping experience is simple, secure, and seamless. This Payment Policy provides all the details you need to know about the payment methods we accept, billing procedures, and payment-related concerns. By making a purchase on Ivorysora, you agree to the terms and conditions outlined in this policy.

1. Accepted Payment Methods

We offer a variety of secure payment options to make shopping with us easy and convenient. You can choose the payment method that works best for you at checkout. We accept the following forms of payment:

  • Credit Cards: Visa, MasterCard, American Express, and Discover
  • Debit Cards: Any debit card with a Visa or MasterCard logo
  • PayPal: Secure and quick online payments
  • Apple Pay: Fast and easy payment through your Apple account
  • Google Pay: Convenient payment via Google’s secure system

All payments are securely processed through encrypted channels to protect your personal and financial information. By selecting your preferred payment method, you confirm that the payment source is valid and authorized.

2. Payment Processing

Once you complete your purchase and submit your payment information, your payment will be processed securely. If your payment is successfully authorized, we will send you an order confirmation email. Please review this email to ensure that all details, such as product descriptions, prices, and shipping addresses, are correct.

If there are any issues with processing your payment, we will notify you promptly and work with you to resolve the problem. In the case of a failed payment or declined transaction, you may need to update your payment details or choose another payment method.

3. Order Confirmation and Billing Information

Upon placing your order, we will send a confirmation email with the details of your order. Please double-check that your billing information (such as your name, address, and payment details) is correct. Any discrepancies may result in processing delays.

Ivorysora reserves the right to cancel orders if the billing information provided is inaccurate or if we suspect any fraudulent activity. We encourage you to provide accurate and complete billing details to avoid any complications with your order.

4. Price and Taxes

All product prices on Ivorysora are listed in U.S. dollars (USD). The price you see is the price you pay, excluding shipping and applicable taxes. Sales tax will be calculated based on the shipping address you provide during checkout. The applicable tax rate will be applied according to the state and local regulations for your location.

Please note that Ivorysora reserves the right to adjust prices without prior notice. If the price of a product changes after you have placed an order, we will honor the price displayed at the time of purchase.

5. Shipping Fees

Shipping fees are calculated at checkout based on the destination, weight, and size of the items you order. Ivorysora offers various shipping options to fit your needs. If you qualify for any promotions or free shipping offers, these discounts will be automatically applied at checkout.

Shipping fees are non-refundable unless the return is due to an error on our part (such as a defective or incorrect item being shipped).

6. Currency and International Payments

Ivorysora currently processes all payments in U.S. dollars (USD). If you are purchasing from outside the United States, please note that your bank or payment provider may charge you additional fees for currency conversion or international transactions. These charges are outside of Ivorysora‘s control and are the responsibility of the customer.

International customers should also be aware of any import taxes, customs duties, or other fees that may apply to their order upon arrival in their country. These fees are the responsibility of the buyer and are not included in the total amount charged during checkout.

7. Order Cancellations and Modifications

Once an order is placed and payment is processed, we make every effort to ship your items as quickly as possible. If you need to cancel or modify your order, please contact our customer service team immediately at info@ivorysora.xyz or call 708-738-7370.

Please note that once an order has been shipped, we are unable to modify or cancel it. In such cases, you may need to process a return once you receive the items.

8. Security and Fraud Prevention

Ivorysora is committed to ensuring that your personal and payment information is secure. We use industry-standard encryption technology to process your payments securely. Additionally, we monitor transactions for signs of fraud, and we may request additional verification for certain transactions.

If we detect any fraudulent activity or discrepancies in your payment details, we reserve the right to cancel your order and issue a refund. We also encourage customers to use secure payment methods, such as PayPal, Apple Pay, or Google Pay, to minimize the risk of fraud.

9. Payment Disputes and Chargebacks

If you believe there is an issue with a payment made to Ivorysora, please contact us as soon as possible. We are committed to resolving any disputes promptly and professionally.

If you initiate a chargeback with your payment provider, we will investigate the claim and work with your payment provider to resolve the issue. Please note that Ivorysora reserves the right to take legal action if we believe a chargeback was made fraudulently.

10. Payment Refunds

If you return a product under our Refund and Return Policy, the refunded amount will be issued to the original payment method used for the purchase. Refunds are typically processed within 7-10 business days after the returned item is received and inspected. Please note that the time it takes for the refund to appear in your account depends on your payment provider’s processing times.

11. Contact Us

If you have any questions or concerns regarding our payment methods, order processing, or any other aspect of this Payment Policy, please do not hesitate to contact us. Our customer support team is here to assist you:

  • Email: info@ivorysora.xyz
  • Phone: +1 708-738-7370
  • Address: 1104 Poplar Street, Hickory Hills, Illinois, United States

Thank you for choosing Ivorysora for your shopping needs. We value your trust and look forward to providing you with exceptional service and high-quality products.

This Payment Policy has been updated and is effective as of March 13, 2025.