Sales Policy

Effective Date: March 14, 2025

At Ivorysora, we are committed to offering our customers high-quality products and a smooth shopping experience. This Sales Policy outlines our terms and conditions for purchasing items from our website, including payment methods, order processing, pricing, shipping, and more. By purchasing from Ivorysora, you agree to the terms set forth in this Sales Policy.

1. Product Availability

We strive to ensure that the products listed on our website are available for purchase. However, in the event that an item is out of stock or unavailable after an order is placed, we will notify you promptly and offer a suitable solution, such as a refund or an alternative product.

2. Pricing and Taxes

All prices listed on Ivorysora are in U.S. dollars. We reserve the right to change prices without prior notice. Sales tax will be applied based on the shipping address according to state and local regulations. The final price of your order will include applicable taxes and shipping fees, which will be clearly displayed during checkout.

3. Payment Methods

We accept the following payment methods:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

All payments are securely processed through encrypted channels to ensure the safety of your financial information. By submitting an order, you confirm that the payment method used is valid and authorized for use.

4. Order Processing and Confirmation

Once your order is placed, you will receive an order confirmation email with details of the items you purchased, total cost, and expected delivery date. Please review this information carefully. If there are any discrepancies or errors, contact us immediately so we can correct them.

Orders are typically processed within 1-2 business days. Processing times may vary depending on the volume of orders and product availability. We will notify you of any delays or issues with your order.

5. Shipping and Delivery

Ivorysora offers reliable shipping services to customers within the United States. Shipping costs are calculated at checkout based on the weight, size, and destination of your order. We provide various shipping options, including standard and expedited delivery, allowing you to choose the best option based on your needs.

Shipping times vary depending on your location, but you can expect delivery within 5-7 business days for standard shipping. Expedited shipping options are available for faster delivery.

For international orders, additional shipping fees, customs duties, and taxes may apply. Please note that international shipping may take longer than domestic orders due to customs processing.

6. Order Tracking

Once your order has been shipped, you will receive an email containing tracking information. You can use the tracking number to monitor the status of your package until it arrives at your doorstep.

7. Cancellations

We strive to process and ship your order as quickly as possible. If you wish to cancel or modify your order, please contact us immediately at info@ivorysora.xyz or call 708-738-7370. We will do our best to accommodate your request. However, if your order has already been processed or shipped, we may not be able to make changes.

8. Promotions and Discounts

From time to time, we may offer promotions, discounts, or sales events on our products. These offers are subject to change and may have specific terms and conditions. Please check our website or sign up for our newsletter to stay informed about upcoming promotions.

Discount codes are valid only for the duration specified and cannot be combined with other offers unless stated otherwise.

9. Returns and Exchanges

If you are not satisfied with your purchase, we offer a flexible 30-day return and exchange policy. Please refer to our Refund and Return Policy for more details on how to return or exchange items.

10. Customer Support

If you have any questions or concerns about your order, product availability, shipping, or any other aspect of our sales process, please feel free to contact us. Our customer support team is here to assist you with any inquiries you may have.

Contact Information:

  • Email: info@ivorysora.xyz
  • Phone: +1 708-738-7370
  • Address: 1104 Poplar Street, Hickory Hills, Illinois, United States

11. Limitation of Liability

Ivorysora will not be liable for any damages or losses arising from the use of our website, the purchase of our products, or any delay or failure in the delivery of goods. Our liability is limited to the amount paid for the product.

12. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about any updates.

This Sales Policy has been updated and is effective as of March 13, 2025. Thank you for choosing Ivorysora. We look forward to providing you with exceptional service and high-quality products!